Eeily Travels respects the privacy of visitors, travellers, newsletter subscribers, travel partners and others who contact us. We collect only information reasonably required to answer enquiries, provide requested travel services or deliver communications requested by subscribers.
1. Information We May Collect
Depending on your interaction, this may include:
- Name, email, telephone or WhatsApp number and country
- Travel dates, traveller numbers, children's ages and room requirements
- Travel, accommodation, dietary, mobility or accessibility preferences you choose to provide
- Passport, identification or flight information where required for confirmed services
- Booking, payment, transaction, message and correspondence records
- Company and professional information for B2B enquiries
- Limited technical information such as IP address, form timing and security-event records used to prevent spam and abuse
2. How We Use Information
Information may be used to respond to enquiries, create proposals and itineraries, provide quotations, manage bookings, arrange services, communicate booking information, coordinate with relevant suppliers, process payments, maintain records, provide support and meet legal or administrative requirements.
3. Information Shared With Travel Suppliers
Relevant information may be shared with hotels, transport providers, guides, activity providers, airlines or other suppliers involved in a confirmed itinerary. Only information reasonably necessary for the service should be shared.
4. B2B Information
Information from travel agencies and tour operators may be used to answer partnership enquiries, prepare B2B quotations, develop client programmes, manage bookings and maintain business communications.
5. Payment Information
Payments should be handled through the payment methods and financial institutions used by Eeily Travels. Visitors should not submit full payment-card information through an ordinary contact form unless a properly secured and authorised payment solution is in use.
6. Newsletter and Marketing Communications
Submitting an enquiry does not automatically subscribe a person to marketing. A person joins the Eeily Travels newsletter only by entering an email address in the newsletter form and actively confirming consent. Subscriber details may be used to send Sri Lanka travel inspiration, seasonal guidance, company news and journey ideas. Recipients may unsubscribe at any time by contacting info@eeilytravels.com. Newsletter subscriber information is not sold to third parties.
7. Website Information, Security and Cookies
This website does not currently install advertising pixels or non-essential analytics cookies. Basic server logs and short-lived form security records may be created to operate the website, limit repeated submissions and prevent spam or abuse. Security records are designed to avoid storing enquiry content. If analytics, advertising or other tracking is introduced, this policy and any required consent mechanism should be updated.
8. Data Retention
Personal information should be retained only as long as reasonably necessary for enquiry handling, booking administration and legitimate legal, accounting or record requirements.
9. Data Security
Reasonable organisational and technical measures should protect information from unauthorised access, misuse, loss or disclosure. No internet transmission or electronic storage system can be guaranteed completely secure.
10. Third-Party Websites
Links may lead to independent third-party websites. Eeily Travels is not responsible for their privacy practices or content.
11. Your Privacy Requests
Depending on applicable law and the circumstances, individuals may have rights concerning their personal information. Requests may be submitted using the contact details below.
12. Children's Information
Information about children should be collected only where reasonably necessary for travel planning and normally provided by a parent, guardian or authorised booking party.
13. Changes to This Policy
This policy may be updated to reflect changes in services, website technologies, business practices or legal requirements. The latest version will be published on this page with its updated date.
14. Contact Us About Privacy
Eeily Travels
Sri Lanka
info@eeilytravels.com
eeilytravels.com